Privacy requests
Access, correction, deletion or export of your personal data, withdrawing consent, or a question about the Privacy Policy.
[email protected]Acknowledged within 72 hours; resolved within one month (GDPR Art. 12(3)).
EU data-protection enquiries
Questions from people in the EU about how their personal data is handled, and requests to exercise their GDPR rights. This is a contact address, not a statutory representative; see the section below.
Vendor assessment and DPA
Security questionnaires, a countersigned Data Processing Agreement, sub-processor detail, or confirmation of the data region your deployment uses.
[email protected]Answered within two business days.
Security vulnerability
Report a suspected vulnerability in AllOnEars. Please do not include customer meeting content in your report.
[email protected]Acknowledged within 24 hours.
Legal notices and service of process
Formal notices under the Terms of Service, disputes, law-enforcement requests, and anything requiring service on the registered entity.
AllOnEars Inc., 3 Germay Drive, Unit 4 #3321, Wilmington, DE 19804, United States
Everything else
Billing, account access, bots failing to join meetings, and any other product question. Support answers faster than legal will.
By phone
Reaching a person is sometimes the point, particularly for a privacy request where the web route is not working for you.
EU representative
We have not appointed an Article 27 representative in the Union. We are stating that plainly rather than leaving the question unanswered: if your assessment requires one, tell us at [email protected] and we will tell you where that stands. In the meantime, people in the EU can write to the EU data-protection address above, [email protected]. Until a representative is appointed, every request in the table above is handled by AllOnEars Inc. through the addresses given.